User-centered design

We'll be focused on attempting to get user feedback throughout the process.

Stage Methods
Needs User profiles, needs, scenarios, task analysis, environment, technology, work practices, business goals, competition, personas
Design Conceptual model, proposed scenarios, interaction process, interface, prototype, product
Build Paper prototype, prototype, interface, alpha/beta, product
Evaluate Focus groups, usability tests, user surveys, experiments, heuristic evaluations, user observations

Users and Stakeholders

We'll also need to differentiate between target users and relevant stakeholders.

  • Users: the individuals who will be interacting with your product
  • Stakeholders: people or organizations who will be affected by the system and who have a direct or indirect influence on system requirements
Characteristic Trait
Physical age, gender, size, reach, weight
Environmental sound levels, table height, software
Perceptual abilities hearing, vision, heat sensitivity
Cognitive abilities memory span, reading level, tech skills
Personality/social traits likes, preferences, patience
Cultural traits language, symbols, dialog box flow
Psychological traits attitude & motivation, style
Job/role characteristics mandatory vs discretionary use, level of training, turnover rate, task importance

Maslow's hierarchy of needs

Maslow's hierarchy of needs

Understand what kind of need you are fulfilling for your users. Further, make sure your design does not threaten a lower-level need while solving a higher level one.

Too long; didn't read

Define what makes a user and how to quantify their needs and wants.

Creation of work

  • Identify the target audience/user group
  • Outline problem space, not suspected problems

Sample

Canadians in the province of Ontario are going to be the target audience.

Knowledge Check

Providing an aesthetic solution is more important than a safe one

False

True

Score: 0
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